Privacy Policy

Last updated: March 26, 2026

1. Who We Are

SellerCard (“we”, “us”, “our”) operates the website sellercards.com and provides an AI-powered SaaS platform for generating e-commerce product listings.

We act as the data controller for your personal data.

Company Information

CREATIVESERVICE EOOD
UIC (EIK): BG207177756
Registered Address: Harmony Suites 4, ap.207, Sunny Beach, Bulgaria 8240

For privacy-related inquiries, contact: privacy@sellercards.com

2. Data We Collect

Account Data

  • Email address
  • Hashed password (never stored in plain text)

Usage Data

  • Product inputs (e.g. product names, categories, keywords)
  • Generated content
  • Usage metrics (e.g. number of listings generated)

Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Authentication/session cookies

Payment Data

Payments are processed by third-party providers. We do not store full credit card details.

3. How We Use Your Data

PurposeLegal Basis (GDPR)
Providing the ServiceContract (Art. 6(1)(b))
Payment processingContract (Art. 6(1)(b))
AI content generationLegitimate interest (Art. 6(1)(f))
Security, fraud preventionLegitimate interest (Art. 6(1)(f))
Legal complianceLegal obligation (Art. 6(1)(c))
Marketing (if opted-in)Consent (Art. 6(1)(a))

4. AI Processing Disclosure

When you use the Service, the product-related content you input may be transmitted to third-party AI providers (such as OpenAI) for processing.

We do not intentionally send personal account data (such as your email address) to these providers.

Processing is performed solely for the purpose of generating content requested by you.

5. Third-Party Processors

We use the following processors under Data Processing Agreements (DPA):

ProcessorPurposeLocation
SupabaseDatabase & authenticationUS (AWS)
OpenAIAI processingUS
ResendTransactional email deliveryUS
RevolutPaymentsEEA/UK
VercelHostingGlobal
Google LLCAI image processing (Gemini API). Product photos may be transmitted for editing and generation.US
PostHog IncProduct analytics. Collects anonymized usage data (page views, feature usage). No personal data is shared.US

6. International Data Transfers

Your data may be transferred outside the European Economic Area (EEA), including to the United States.

We rely on:

  • Standard Contractual Clauses (SCCs)
  • Other lawful safeguards where applicable

7. Data Retention

  • Account data: retained while active, deleted within 30 days after account deletion
  • Usage data: deleted with account
  • Payment records: retained for up to 7 years (legal requirement)

8. Your Rights

Under GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

Requests can be submitted via: privacy@sellercards.com

We respond within 30 days.

9. Cookies

We use strictly necessary cookies for:

  • Authentication
  • Session management

These cookies are essential for the operation of the Service. We do not use tracking or marketing cookies.

10. Email Communications

We send transactional emails (account confirmation, password reset) and may send product-related emails (tips, updates) if you have opted in during registration.

Every non-transactional email includes an unsubscribe link. You can opt out at any time by clicking “unsubscribe” or contacting privacy@sellercards.com.

11. Data Security

We implement appropriate security measures, including:

  • Encryption in transit (HTTPS/TLS)
  • Secure password hashing
  • Access controls
  • Infrastructure-level protections

However, no system is completely secure.

12. Children's Privacy

The Service is not intended for individuals under 16. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated in advance.

14. Contact

For all privacy-related inquiries: privacy@sellercards.com

15. Supervisory Authority

If you are located in the EU, you have the right to lodge a complaint with your local data protection authority.